Refund policy

All Game Doses products are custom-made to order. Because each item is produced specifically for you, we do not accept returns or exchanges for reasons such as ordering the wrong size, color, or a change of mind.

Damaged or Defective Items We stand behind the quality of our products. If your order arrives damaged, defective, or incorrect, please contact us at therealharleyknox@gmail.com within 30 days of delivery with clear photos of the issue. We'll make it right with a free replacement or a full refund — no need to send anything back.

Non-Returnable Items As all items are produced on demand, we are unable to accept returns for buyer's remorse, sizing preferences, or change of mind. Sale items and gift cards are also non-refundable.

Refunds If a refund is approved, it will be issued to your original payment method. Please allow up to 10 business days for your bank or card provider to process it. If more than 15 business days have passed since your refund was approved, contact us at therealharleyknox@gmail.com.

European Union Customers Our products are custom-made to order and are exempt from the EU 14-day right of withdrawal under Article 16(c) of EU Directive 2011/83/EU (goods made to the consumer's specifications). If your item arrives damaged, defective, or incorrect, we will resolve the issue with a free replacement or full refund as described above. For EU compliance inquiries, you may also contact our EU representative: HONSON VENTURES LIMITED, gpsr@honsonventures.com, 3 Gnaftis House flat 102, Limassol, Mesa Geitonia, 4003, CY.